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Free Standard Au Shipping on Orders Over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The new range of Mitchell-Y UGG designs has changed the way we know and think about UGG boots! Special limited edition 1980 UGG Sneakers by Mitchell-Y are one of the most comfortable sneakers. Premium Australian double face sheepskin combines comfort and durability and breathes to keep your feet warm in winter and cool in summer. The plush wool insole delivers top-of-the-line comfort, and the soft flexible rubber outsole makes these sneakers ideal for outdoor wear. They are made from top-grade leather for durability you can count on, and Eco-friendly dyes are used to reduce their environmental impact. Comes with a special water-resistant coating that resists dirt and slows the penetration of water.
Colours: Beige, Black, Martini,
UNISEX
Glad that I read the reviews before purchasing. Definitely go up a size because of the sheepskin inner and slim toe. Very comfortable and warm, and the martini colour is just gorgeous and goes with just about everything. Exactly as pictured/described on website. Tried to get these sneakers in NZ but no luck, so was very pleased with this purchase and the speed of shipping.
Very comfortable and durable shoes. They keep my feet warm, I have very narrow feet I got size 41 I'm normally size 40 and next time I will buy a 40 although they were sold out of it this time so I had to buy 41 anyway. It's slightly too big on my heel, it did feel very snug at first but they adapt to your feet.
I recommend these but not for wide feet
Absolutely love these boots. I originally sized up after reading reviews, but had to send back for my original size. I wear a 38 and re-purchased a 38. Go with your original sizing. Absolutely love them. Also purchased the waterproof spray for UGG’s.
I ordered the wrong colour and the exchange was easy and fast. I absolutely love these shoes. They are so comfortable and look good. Thanks Ugg Store.
Very dissapointed that the toes were so narrow
Would suggest to make a more rounded toe
The UGG Store offers free delivery Australia wide for all orders over $99.
The UGG Store shipping internationally to New Zealand only.
We are processing your orders as quickly as possible, most orders placed during business hours gets processed and shipped within a couple of hours of ordering, others could take up to 2 business days. Australian orders are sent via Australia Post eParcel and other couriers and best efforts are made to deliver products to you within 5 working days. All deliveries are issued with a tracking number.
International orders may be delivered to you by either the local post office or a local courier. Depending on your area & country, most orders will be delivered by your local post service, so the package will be received with your regular mail.
If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected. *Your signature may be required upon delivery.
Please note that these are estimated delivery times only, therefore The UGG Store is not guaranteeing delivery dates. Please kindly note that Registered Shipping only has limited tracking access and the tracking number will only be valid in your country’s Post Tracking System once it has reached the local postal services for scanning and processing.
If your parcel is delayed, lost or damaged in transit, you must notify us within 30 business days from the shipment date.
By placing an order, you are responsible for the cost of return shipping back to us, if you simply change your mind. Please refer to our Returns Policy for further information on how to return your packages.
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